Thought Leadership Archives

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Thought Leadership

Unlock the potential of the Silver Economy by tapping into these four customer needs

An interview with co-founder Roger Peverelli on the four customer needs of elderly people: 1. Independence, 2. Health, 3. Care, 4. Safety... Read More ➞

How to turn agents into ‘phygital’ advisory powerhouses

Interview with Isabelle Conner, member of the Group Management Committee and Group Chief Marketing and Customer Officer at GeneraIi. Read More ➞

How ZhongAn engages customers by thinking Ecosystems and Smart Data

Adrien Lebegue, Head of Strategy at ZhongAn Tech, reveals some insights on ZhongAn's succes: Deep customer insights, thinking ecosystems, smart use of data and delivery at an exceptional level. Read More ➞

Executive Education Course: Next Level Insurance Innovation in the Age of Data

Digital Insurance Agenda (DIA) and the Institute of Insurance Economics (I.VW-HSG) at the University of St.Gallen announce the launch of their new online Executive Education Course “Next Level Insurance Innovation... Read More ➞

Innovation Gangnam Style. What Open Innovation Is Really About

When we discuss innovation in Asia, or the rise of ecosystem thinking, we immediately think of what takes place in China, Japan and Southeast Asia. When Roger visited Korea, just... Read More ➞

Penni.io: Increase sales by embedding insurance anywhere

Across many industries, the shift to digital shows no signs of slowing down, on the contrary: online is set to become the preferred distribution channel in several areas. This shift... Read More ➞

Mobiquity: delivering human centric digital solutions with a purpose

Nowadays, businesses can build engaging relationships with their customers through their digital channels. But businesses cannot risk treating their customers as passive observes, building products and features that do not... Read More ➞

The Pulse of Insurtech

The covid-pandemic continues to wreak havoc, affecting people, businesses and economies around the globe. While there seems to be light at the end of the tunnel with several vaccines now... Read More ➞

The future of health financing: It’s time for private insurers, fintech and pharmas to forge new partnerships and create bold new solutions

Recently I explored “Why Innovative Funding Models play a significant role in helping healthcare systems impacted by COVID-19 “build back better”. I have witnessed first-hand the positive impact of... Read More ➞

How Behavioural Economics Can Improve Insurance

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