Playlist

Experience Excellence

Deliver great customer experience with these companies!
22:19

Why I wouldn’t like to be a primary insurer in 2025...

10:19

Offers a conversational platform that allows communication and collaboration with insurance clients to improve customer experience

08:59

Smart energy solution to deliver predictive analytics and provide damage prevention services

07:41

eConsent: a new solution for insurance companies that will help them comply with GDPR

08:29

Co-browsing solution for an effortless and human customer experience

05:16

Elizabeth Chee shares all about using blockchain to democratize the data ownership and to really put the individuals back in the center of care

10:12

Full service customer experience management.

09:35

Payment-as-a-Service platform offers insurers the flexibility to choose the payment methods they need, and enrich customer interaction, improve customer insight and generate new leads

09:17

Predictive cyber risk modeling to help (re)insurers minimizing their exposure to emerging cyber threats

09:32

Unifying customer interactions into a single system of engagement to improve customer experience

09:36

End-to-end core platform for P&C products, no code and API driven, to add flexibility to insurance products and new business development

08:10

Helps to discover the conversations, influencers and attitudes that really matter, even across hundreds of thousands of topics or sources, internally and externally

08:10

Providing a disruptive platform based on real-time connectivity between the actors involved in a claim process

09:46

Presenting M-TIBA, built on M-Pesa, the world’s leading mobile money service; connecting patients, providers and insurers

08:15

A SaaS solution to get more out of the bill-to-cash process; billing, collections and customer care made more conversational and contextual

07:50

AI-powered driving assistant mobile app that makes driving safe by mitigating 75% causes of crashes

09:59

Digital experience platform empowers insurers to deliver personalized impactful communication and drive business by utilizing AI technology with proven proprietary behavioral science models

11:01

Providing customers with one app for buying new policies, getting an overview of all insurances and an understanding their protection gaps

08:57

AI data platform to create underwriting insights from a business name and address, using the API to industry specific source data

07:21

Providing solutions that enable insurance companies to get a real-time and always up-to date overview of their own product offerings and how they compare to competitors

09:21

B2B finance and payments software creating more secure payment capabilities worldwide for enterprises of all sizes

09:53

Enable enterprises to automate complex business processes using blockchain and smart contract technology.

09:06

Solution to sequence your genome and store it for life to access unlimited personalized healthcare services guided by trusted professionals

07:49

Revolutionizing claims management with video streaming & deep learning technology

07:21

Digital-native B2B2C insurer (entirely focused on partnership business) offering white-labelled insurance solutions globally, backed by Swiss Re

07:50

Vision Brief presented by Garmin during ITC DIA Europe 2023

09:33

A fully automated chatbot to be used in the distribution of insurance products, with a personalized interface based on customer feedback

16:26

What All People Want: A 4+ Star Experience

08:10

Personal finance management solutions driving customer engagement and creating new revenue and cross & up-selling opportunities

10:36

Insurtech broker aggregator platform which empowers intermediaries with streamlined end-to-end online brokerage processes.

10:00

Solutions for trusted exchange of validated data.

09:38

Payment-as-a-Service platform offers insurers the flexibility to choose the payment methods they need, and enrich customer interaction, improve customer insight and generate new leads

31:39

Reducing water damage payouts by 50-80%. Guaranteed

10:32

The only turn-key, fully automated aerial scouting and low altitude remote sensing cloud platform built exclusively for the insurance sector

08:09

Integrating an AI layer into CRM systems to increase the efficiency of customer service operations

08:57

No code AI solution in the form of 'digital employees' and automation of email handling, document handling and chat. Resulting in lower cost of operations and increased productivity

08:20

Preseries predicting the future of startups using machine learning capabilities of the BigML platform and reducing risk of early-stage

08:59

Empowering insurance agents to create and capture meaningful interactions in real time, thus improving customer engagement

11:41

Telehealth solution which expands the telemedicine services of health insurers with a comprehensive remote physical exam.

08:14

Platform to monitor flight insurance and makes payments directly to travelers pro-actively

08:52

Helping insurers to leverage new payment technologies for better products and cost savings

09:45

Combining the knowledge of skin cancer specialists with the power of machine learning and using the availability of smartphones

10:39

Digital billing solutions that cut costs significantly.

07:53

AI and ML solution offered as API solution that enables adding triage to telemedicine solutions. This computer vision solution empowers real-time health vitals measurement to seamlessly onboard customers and drive revenues

29:35

Building an impactful future: Why & how insurers should take part

10:16

Enterprise Bot: Improves customer experience and employee support with enterprise-ready conversational AI and process automation powered by LLM’s like ChatGPT.

05:19

Making payments easier, more convenient and even a little bit funny sometimes

08:52

Helping insurers to leverage new payment technologies for better products and cost savings

05:05

Insuring a building only with one photo

10:22

A solution to build, manage and optimise chatbots scaling 1:1 communication with customers across messaging channels, markets and languages

09:15

Cloud identity platform empowering insurers to securely connect customers and ecosystems through digital identity operations

10:19

Accurate, interactive 3D models of any property

09:47

Offers a fully-integrated Telemedicine Platform to improve every aspect of patient care by delivering a user-friendly platform for doctors and patients

29:08

Payments in insurance: How to earn your Stripe(s)

24:01

How to build peer-to-peer micro insurance driven by next-gen customer experience

09:55

Reshaping customer experience by anticipating customer needs and bringing the human element and context to the digital space

06:59

A technology platform enabling insurance companies to launch digital insurance products for the connected customer generation.

08:37

Next generation data to reinvent decision making for insurers

08:57

Omnichannel Instant Payments, turning every digital channel into a payment channel

06:14

There must be a better way… How to enhance the property claims journey with CoreLogic

09:21

Offers digital engagement solutions for Life and Health Insurers to enhance customer experience and acquisition, and to improve underwriting through Health Risk Quantification

09:21

Online security products like identitity protection and internet security to complement any a personal insurance product

09:26

A platform to manage providers and users of health and biometrics data derived from wearable technologies to provide detailed insights in health and wellbeing

09:36

Transforms Bancassurance, by leveraging data enrichment from multiple places in one seamless journey thus enabling embedded personalised SME insurance

09:43

Offers a conversational platform that allows communication and collaboration with insurance clients to improve customer experience

10:59

User experience solutions using innovative interactive media and natural user interfaces.

08:25

Helping insurers to securely, digitally onboard customers while saving costs and making it easier to cross-sell and upsell

08:49

Presenting car insurance in a human and quick-to-understand way, avoiding technical jargon with an easy, exciting and instant experience

08:37

Comadso: Provides comparison solutions that enable insurance companies to get a real-time overview of their own product offerings versus their competitors.

10:02

Creating equitable and sustainable healthcare by leveraging a blockchain-based marketplace which motivates people to digitize their personal health data

21:25

Telematics beyond motor insurance pricing

09:37

Robotic Process Automation to transform insurance business processes in a rapid and scalable way

26:10

Join the Race for the Best Design-Led, Data Driven Customer Experience - with Legal & General

11:12

Creating a 3D model with all detailed exterior measurements needed to estimate a claim, with only 8 photos of the exterior of the property

07:32

AI driven conversational capability that enables carriers to automate user requests across channels

03:51

Get to know IBA!

09:27

Traffic Accident Prediction - Assessing, Informing and Avoiding Risk

20:28

How Swiss Re and Daimler are Driving Innovation in Automotive Insurance

03:09

IBSuite covers your entire customer journey!

08:51

A mobile and scalable platform where customers get instant and on-demand insurance based on their lifestyle patterns and real-time needs

10:59

A single platform for customer experience improvement increasing customer loyalty and creating cost savings

09:41

End-to-end claims automation: three common mistakes to avoid

11:37

Demonstrating the power of their messaging infrastructure, combined with chatbots and AI, to facilitate on-demand insurance

08:57

Blockchain as a service platform, integrating state-of-the-art authentication, communication and personal data management technologies to decrease costs and improve customer engagement

09:12

Full end-to-end insurance platform enabling new business models; allowing carriers to be self-sufficient using business specific tooling.

08:52

Using AI, computer vision and telematics technologies to further reduce costs from Motor Insurance Claims

10:06

Gaining competitive advantage utilizing the power of AI and ML in insurance

02:05

IBSuite: configuring product parameters was never easier. Do it yourself, no coding required!

06:34

Enables insurers, agents and brokers to send a sign legally binding contracts online, without having to install any applications.

08:15

On-demand digital network, leveraging blockchain to access quality-assured medical providers while controlling costs for health and life insurers

10:13

What can insurance companies learn from Jaguar TCS Formula E racing?

09:16

Health Intelligence, a digital health engagement platform based on preventive genetic testing, which increases sales and customer retention

08:56

Tech-driven Insurance Broker for Motor, Home, Life, GAP, and Student Insurance, offering yearly checks on the best insurance at the best price to its customers

00:42

Launch products in just 12 weeks with IBA

07:25

Robotic app creation through a no-code AI driven platform, resulting in intelligent data driven apps.

09:29

End-to-end P&C insurance fraud analytics solutions powered by AI to enable safe digital transformation

11:00

Global outpatient medical network to reduce claim costs and improve the customer journey for insurers in travel and expat health.

09:11

Tools and technology to reduce financial stress, by addressing risks as well as offering opportunities to achieve financial goals.

09:48

White label consultation communications platform for agents and brokers to remotely support customers and sell complex insurance products.

09:51

Miquel Bru about DNA testing to lower risk percentages, to better know your health condition and to have more clinical check ups when needed

10:05

Autoliv’s Safety Score uses Sentiance’s motion intelligence SDK to monitor the movement of a driver’s mobile device

03:59

The new look of sum.cumo Sapiens who provides PAS and digital products to the insurance industry accompanied by services reaching from consulting to performance marketing

07:05

Xavier Lehmann about a ready-to-use solution to interact with your customers

11:02

An application which allows the car owner to make a claim report within 5 minutes

10:36

Demonstrating a suite of data and predictive products specifically for the SME commercial lines market

11:00

Digital insurer of home and home-related insurance for private and commercial clients, offering flexible products that adapt to changing situations

09:10

DriveQuant enables motor insurers to create usage-based connected insurance solutions, through smartphone telematics for a safer and more sustainable mobility

09:03

Offers a conversational platform, powered by world class clinical content to increase member access, upgrade the member experience and decrease healthcare costs

11:09

Vision Brief 'Your Digital Playbook 2024: the latest insights on how to fuel growth' by Egmont Philips, Head of Europe, Digital Marketing & CX Practise, TCS

09:43

Offers a conversational platform that allows communication and collaboration with insurance clients to improve customer experience

48:15

How to build a full digital insurance brand, in 10 months, from scratch

09:48

Pallav Singh shares how insurers can get their consumers more digitally involved and how the can prevent accidents more intelligently

09:32

AI-powered Health Data Platform helps insurers to better risk management, reduce operational cost reduction and increase revenues by remotely extracting health data with consent

09:09

Provides insurers unique digital CX benchmark insights of their online journey, website findability & acquired Customer Preference, to increase revenue and market growth

08:15

On-demand digital network, leveraging blockchain to access quality-assured medical providers while controlling costs for health and life insurers

08:03

Helping businesses to bring real contracts onto Blockchain technology

08:10

Isabel Moratiel shares how she gives the customers a reason to go back to their app

11:00

Digital insurer of home and home-related insurance for private and commercial clients, offering flexible products that adapt to changing situations