ITC DIA Europe

Appian. The platform for rapid digital transformation

Written by Roger Peverelli and Reggy de Feniks - Founders The DIA Community on Mar 23, 2017

Today businesses need to move quickly. They need to sense change and opportunity before the competition does, make smart decisions and take rapid action. They need software applications that are powerful and flexible enough to help them constantly re-invent, while preserving the unique competitive advantages of their organization. Appian’s platform for digital transformation helps improve processes dramatically. Appian offers corporate customers a simplified, user-friendly platform to build custom software, essentially allowing organizations to create their own software without the need to hire large development teams. With Appian they can revolutionize customer experiences and master global risk and compliance. Fast. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach can radically accelerate the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud.

As leader in modern BPM and Case Management software, Appian’s application platform unites users with everything they need to do their jobs, better – all the data, all the processes, all the documents and all the collaborations – in one environment, on any device, through a simple social interface.

Building apps faster than ever before
Appian’s goal is clear: to make BPM simple. The low code development platform, enables rapid delivery of business applications with a minimum of hand-coding and minimal upfront investment in setup, training and development, focusses on driving innovation more rapidly. Combining less coding with automated testing. That’s how you can build apps faster than ever before. And reduce the need for more developers, reducing hiring costs. In the long run, apps built with low-code platforms help organizations become more agile. On-premise and in the cloud, Appian is the fastest way to deliver innovative business applications

Worldwide more than 3.5 million users, from Fortune 100 companies to the mid-market across all key markets, trust Appian to modernize their organizations for the digital economy. Appian’s industry leadership is recognized by global IT analysis firms like Gartner, Forrester, IDC, Ovum/Datamonitor and many others.

A fast track to digital transformation:
Appian delivers a fast track to digital transformation. Proven to deliver the fastest ROI. Appian customer references reported a median-time-to-production implementation of less than three months. The Appian digital platform helps insurance carriers to:

Revolutionize the customer experience by delivering cohesive omni-channel experiences by:

  • mobilizing everything
  • making IT an innovation team
  • creating more engaging customer touch points

Transform Business Operations by giving users

  • the information they need, but also in the right context, thereby
  • improving decision making
  • maximizing performance
  • streamlining operations

Master Global Governance, Risk and Compliance by ensuring

  • scalability, security and governance
  • unifying fragmented data into a single, global view
  • quickly building, deploying and evolving business applications to adapt to new regulations

For example; the University of South Florida, which completely transformed the College of Public Health’s advising and course registration process. Using Appian’s mobile application development platform, the College of Public Health was able to remove the paper-based student and course catalog information and instead digitize the entire process – and data – in a mobile app. Students can view their own academic record and register, add, and drop courses from their Apple or Android device. The result? The institution slashed the average course registration process from about two weeks to just a few days. Faculty and students, a particularly tough crowd to please when it comes to meeting mobile expectations, are thrilled with the new system.

Aviva plc is the largest insurer in the UK with businesses across Europe, Asia and Canada. They provide their 34 million customers with life, general, and health insurance as well as asset management across the globe. Their number 1 core value is ‘care more’. In order to do that you need to know your customer. That’s where Appian came in. To comprehend the customer and to treat them special. The result? Appian consolidated Aviva systems in a radical way, from 22 to 4. All 4 are written in Appian so they are perfectly symbiotic with each other. Appian streamlined the whole customer journey. Aviva now handles a customer request 9 times faster and saves 40% on customer services costs while increasing their Net Promotor Score.  Aviva has truly transformed around the customer.

Appian bridges the gap between business and IT
To meet the evolving expectations of digital consumers, which could be customers and employees alike, businesses must optimize their mobile strategies. But digital transformation requires careful business-IT alignment. Organizations that empower employees to create new apps and services in an ungoverned manner can keep IT in the dark, creating complexity, costs and risks and new data silos. Companies that segregate technology within the IT department can leave users without the flexibility and responsiveness they require. The Appian digital transformation platform bridges the gap between business and IT teams, providing the combination of speed and power needed to drive positive change.

Why we selected Appian for DIA Amsterdam
Appian is an innovation enabler. Using innovative apps that drive revenue, accelerate time to market, increase collaboration, optimize operations and drastically improve the customer experience. Appian is transforming the way insurers do business in the digital world.

Appian apps broaden awareness of changes in businesses, markets, and customers, and accelerate the translation of that awareness into better decisions and actions.

Who are Appian?
Founded in 1999 by four men with one mission; making BPM simple. Last year, Appian passed the $100 million revenue mark. The company’s main stockholders include founders Robert Kramer (General Manager), Michael Beckley (CTO), Marc Wilson (Senior VP) and Matt Calkins (CEO), and venture capital firms New Enterprise Associates and Novak Biddle Venture Partners. Appian may consider an IPO in the future.

“Ten years from now, even if we consume applications in a totally different way, everything you wrote on the Appian platform will work in that new environment because we will keep it fresh.” Matt Calkins, CO-founder and CEO Appian.


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