ITC DIA Europe

Companjon: Transforming customer experiences with embedded insurance

Written by Roger Peverelli and Reggy de Feniks - Founders The DIA Community on Mar 7, 2023

In this modern world, digitally savvy businesses seek flexibility, seamless interactions and frictionless claim handling. Their customers won’t settle for manual claims handling or lengthy wait times to receive compensation and payouts.

Companjon is a fully licensed underwriter and tech distributor that specializes in designing and underwriting embedded insurance products that are 100% digital and hassle-free. It leverages end-to-end digital journeys and automated claims processing. Companjon partners with businesses across Europe to bring digital, transaction-triggered and fully automated insurance offers to their end customers. Its insurance solutions are built to enhance its partners’ existing offerings and positively impact their bottom line. As a result, businesses can fast test products and solutions on-demand, improve customer experiences and drive conversion.

How it works

This is Companjon’s Screen Crack Insurance. It covers broken/cracked screens on mobile phones and, unlike most insurance in the market, this product covers new and used devices and uses AI to automatically detect a cracked screen.

The AI verification will detect the broken screen by positioning the phone against a mirror and using the frontal camera. If a crack is detected, the damage will be assessed in a matter of seconds, and then an instant payout will be issued to the user.

Companjon’s solution is AI-driven, built to cover new and used devices. It is fully digital with a claim journey driven by AI, and it can be easily integrated into fintech- and telco businesses’ apps or ecosystems.

Why we chose Companjon for ITC DIA Europe 2023

Companjon manages the entire insurance lifecycle: from product design and development to distribution, underwriting and customer service. They won a PAN FINANCE 2022 award for best Insurtech in Europe and they’ve been named an INSURTECH100 company for two years in a row by Fintech Global (2021 and 2022).

At ITC DIA Europe 2023, Matthias Naumann, CEO, and Dr. Nina Zobel, Chief Solutions Officer, will present a demo of Companjon’s Screen Crack Insurance.

Who is Companjon?

Companjon was founded in 2020, is headquartered in Dublin, Ireland, and operates across Europe as a licensed underwriter and risk carrier. The company is fully funded by a leading Swiss insurer ($200 million in funding). Companjon has established partnerships with businesses in fintech, travel and transport, covering the UK and the European markets.

Companjon strives to change the way people think about insurance, turning negative experiences into positive ones. Their motto: Right there when life happens!

“We’ve built embedded insurance solutions that fundamentally help businesses drive conversion, increase transactions and enhance customer experiences.”

CEO Matthias Naumann
Amsterdam 12-13 June


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