ITC DIA Europe

EasySend: Holistic solution for digital transformation

Written by Roger Peverelli and Reggy de Feniks - Founders The DIA Community on May 1, 2019

Tel-Aviv-based EasySend has developed a universal interface for sending and receiving digital forms. The company’s SaaS-based Digital Transaction Management (DTM) platform helps businesses manage document-based transactions without paper and transforms manual forms into digital processes with a single click.

The End-2-End platform automates the design and development of digital insurance products to up to 1 week. Forging a new standard for digital customer relationships. EasySend facilitates one of the most pressing needs of the insurance world, going digital. It also enables a more prosperous insurtech ecosystem by helping insurance companies better understand customer needs, and more quickly and efficiently develop and offer products that meet those needs. EasySend enables this by gathering and analyzing each client’s behavioral data as they interact with the platform, and then extracting and presenting smart analytics and recommendations. Users are able to maximize conversion rates and, ultimately, revenue.

The cloud-based no-code platform is an intuitive drag & drop digital-process builder that helps simplify and accelerate digital transformation by reducing the development and implementation time of these processes to days instead of months.  EasySend is already helping over 40 corporations transform their manual forms into smart, fully responsive digital processes which are connected to their internal systems (e.g. CRM, BPM, core banking), all in a matter of hours instead of months. 

Increasing NPS scores
No more inefficient, and time-consuming processes that financial enterprises like insurance companies face on a daily basis when interacting with their customers using manual forms, pdf’s and faxes. By using the platform EasySends’ customers accelerate their digital transformation to gain a  leg up in the hitting competition and changing ecosystem. Their clients report on increasing NPS scores by 72%!

EasySend’s holistic solution includes all the necessary capabilities to create digital products and service processes:

  • Time to market: 10X faster of launching new products. Convert any manual form into a smart digital process within only one week
  • White label: customers’ brands are front and center
  • Omnichannel: easily embedded into any other customer-facing interface platform / touch-point that the organization uses (website, mobile, IVR, virtual IVR, field agents, customer representative, application, etc.)
  • No code: no technical skills needed, drag and drop platform provide flexibility, scalability, and availability
  • Quick integration with existing/legacy business systems.
  • All business logic is automatically kept, enabling implementation of any other technology other than HTML (Alexa, Chatbot)
  • Data and Analytics: the Easysend platform not only automates the building and design stages but also constantly improve and optimize the conversion rate. Leverage their intuitive dashboards and advanced ML algorithm to learn where customers are struggling and make the necessary changes.

How it works

The EasySend platform enables businesses to present customers with digital forms through a simple intuitive interface on mobile and desktop; receive and process completed forms; automatically update their CRM with information from digital forms; and utilize a smart-sign feature that enables users to digitally sign forms and documents directly from their mobile devices.

The platform converts any existing form into a digital process (Android, iOS or any laptop browser), modern UI, including e-Signature, Co-Browsing, full integration with any hosting application and more.

Why we selected EasySend for DIA Amsterdam
The vast majority of insurance companies still use manual forms to engage with their customers. KYC, Customer on-Boarding, Claims Reports etc. are sent to customers as PDF files. In some cases, insurance companies convert a few core forms into digital processes via a coding process which takes several months to build, which is both expensive and inconvenient.

EasySend’s solution accelerates the digital transformation. By using EasySend companies create a frictionless experience to meet their customers’ expectation and improve operational efficiency.

Who is Easysend?
EasySend is an Israeli, Tel-Aviv based startup company founded in 2016 by Eran Shirazi (CTO), Tal Daskal (CEO) and Omer Shirazi (COO). The founding team is comprised of experienced professionals, who worked for years in the insurance market and experienced 1st hand the shortcomings of the current ways of doing business. Before even fundraising, EasySend supported 90% of the Israeli financial market.

EasySend recently completed an investment round that included funding from a leading VC as well as an investment by one of their current customers (i.e. a strategic investment). In addition, they successfully completed a PoC with the leading German insurance company, and discussions are currently underway regarding next steps. In addition, as of January 2019, they began U.S. business development activities with initial discussions already underway with several U.S.-based insurance companies and potential partners.

Tal Daskal (CEO), Omer Shirazi (COO) and Eran Shirazi (CTO)

London 27-28 January

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