ITC DIA Europe

Fadata: Making the world a safer place by empowering insurance innovation

Written by Roger Peverelli and Reggy de Feniks - Founders The DIA Community on Jun 17, 2022

Winning and satisfying today’s empowered consumers means having the right process foundations for digital business, including the flexibility to respond quickly to new business opportunities, easy connectivity and other capabilities to stay ahead of the competition.

Fadata is a provider of software solutions for insurance companies globally. With a clear mission to empower carriers drive customer engagement, innovation and business value. Fadata wants to be their long-term partner on the journey to build the future of insurance.

Fadata’s solutions help insurers stay competitive in a rapidly changing digital economy, by connecting faster and more effectively with their customers and distribution partners. Its clients across life, pensions, non-life and health insurance use Fadata’s insurance process platform and connected solutions to optimize core and customer-facing processes that together drive successful customer engagement.

The solution is end-to-end: from front-office sales to back-office product lifecycle management. It enables the configuration of processes around digital consumers and adds to engagement with customers and partners.

Its digital insurance platform, INSIS, is a comprehensive solution across all major lines of business. It enables insurers to increase their business agility with highly flexible business processes, get fast time to market and deliver seamless experiences to their customers.

The solution adds to operational efficiency and cost reduction through process automation via Machine Learning, business agility and reduced time to market for new products through a high level of configuration re-usability.

During its 30 years of existence, Fadata has been constantly evolving INSIS, extending the offered out-of-the-box functionalities while refining the underlying architecture in line with technological developments.

How does it work?

Fadata’s solution enables multi-country and multi-company operations in a single instance, combined with extensive insurance business knowledge based on more than 15 years of experience. Through its service-oriented architecture and integration mechanisms, INSIS can efficiently inter-operate with other systems. And its business process management capabilities help orchestrate processes across INSIS and connected systems.

Who is Fadata?

From its origins in 1990, Fadata Group has evolved to become a provider of software solutions to insurers globally. Over 60 insurance businesses in over 30 countries across Europe, the Middle East, Africa and Latin America now use its solutions, including its process platform, INSIS, which was recognized by analysts at Gartner and Celent as an industry leader.

The company benefits from an international distribution and implementation partner network that includes Charles Taylor InsureTech, EY, Infosys, Sollers, and Beakwise.

Fadata is headquartered in Munich and has offices throughout Europe, including a software development and operations centre in Sofia. Fadata’s shareholders include The Riverside Company and Charles Taylor plc.

“We are on a mission to empower insurers drive customer engagement, innovation and business value and be their long-term partner on the journey to build the future of insurance.”

Liselotte Munk, CEO, Fadata Group

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